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Read and answer your reviews

Your Google, Trustpilot and Tripadvisor rating and newest reviews in one place, with an alert when a new review arrives or your rating slips, so a poor review never sits unanswered. You pay for each check from your Zinn® credit, and the price is shown before anything runs.

  1. Open Reviews

    Go to SEO, Research toolbox, Reviews.

    Open Reviews
  2. Add your Google business

    Type your business name, press Find it on Google Maps and pick yours.

    Add your Google business
  3. Add your Trustpilot page

    Type your website's domain, for example example.com.

    Add your Trustpilot page
  4. Add your Tripadvisor page

    Open your Tripadvisor page in the browser and paste its address.

    Add your Tripadvisor page
  5. Read your reviews

    Press Read my reviews (one charge per review site) and confirm.

    Read your reviews
  6. See what needs a reply

    Each site shows your rating, how many reviews you have, the newest ones, and how many poor reviews (3 stars or fewer) have no reply yet. Poor reviews are marked in red.

    See what needs a reply
  7. Draft replies with AI

    With Zinn® SEO Pro, press Draft replies with AI. Each review gets a suggested reply: edit it, copy it and post it on the review site. Nothing is posted for you.

    Draft replies with AI
  8. Get an alert for new reviews

    Press Alert me to new reviews and choose how often to check. From the second check on, you get an e-mail and a notice in WordPress when new reviews arrive or your rating drops; the first check is the starting point, so old reviews are not reported as new.

    Get an alert for new reviews

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